A Portal Patients Actually Want to Use
Today’s patients expect digital access to their healthcare. Proactive Chart’s patient portal delivers a modern, intuitive experience that keeps patients engaged and reduces administrative burden on your staff.
Patients see their upcoming appointments, recent messages, and outstanding balances at a glance
Key Features
Online Appointment Management
Patients can view, request, and manage appointments without calling your office. Automated reminders reduce no-shows, and easy rescheduling keeps your schedule full.
Patients can view their appointment history and request new appointments online
Capabilities include:
- View upcoming and past appointments
- Request new appointments online
- Cancel or reschedule with automatic notifications
- Receive SMS and email reminders
- Join telehealth visits directly from portal
Secure Health Records Access
Give patients instant access to their clinical information, progress notes, and treatment plans. Transparency builds trust and improves treatment adherence.
Patients can review their treatment notes and clinical documentation
Records available:
- Visit summaries and progress notes
- Treatment plans and goals
- Exercise programs and instructions
- Outcome measurements and progress charts
- Historical visit documentation
HIPAA-Compliant Messaging
Two-way secure messaging keeps patients connected without flooding your phone lines. All communications are documented in the patient chart automatically.
HIPAA-compliant messaging keeps the conversation going between visits
Messaging features:
- Secure, encrypted communication
- Automatic documentation in patient chart
- Staff response time tracking
- Message threading for easy context
- Attachment support for images and documents
Online Billing and Payments
Make it easy for patients to pay their bills online. View statements, payment history, and outstanding balances without calling your billing department.
Patients can view statements and make payments online
Billing capabilities:
- View current and past statements
- Pay balances online securely
- Set up payment plans
- Download receipts and superbills
- View insurance claim status
Profile and Insurance Management
Patients can update their demographic information and insurance details, ensuring your records stay current without staff data entry.
Patients manage their own profile information and insurance details
Self-service options:
- Update contact information
- Upload insurance cards
- Complete intake forms before visits
- Sign consent documents electronically
- Manage communication preferences
Benefits for Your Practice
Reduce Phone Volume by 40%+
When patients can check schedules, view records, and send messages online, your phone stops ringing with routine questions. Your front desk can focus on the patients in front of them.
Decrease No-Shows
Automated appointment reminders via SMS and email, combined with easy online rescheduling, significantly reduce no-show rates and keep your schedule full.
Faster Payments
Online payment options mean faster collections. Patients pay when it’s convenient for them - even after hours - reducing your days in A/R.
Better Patient Satisfaction
Modern patients expect digital access. A professional patient portal demonstrates that your practice invests in their experience and convenience.
HIPAA Compliance Built-In
Every feature is designed with HIPAA compliance in mind. Secure login, encrypted data, and audit trails protect your practice and your patients.
Security You Can Trust
- Two-Factor Authentication: SMS-based 2FA protects patient accounts
- Encrypted Data: All data encrypted at rest and in transit
- Audit Logging: Complete audit trail of all portal activity
- Session Timeouts: Automatic logout protects unattended sessions
- HIPAA Compliant: Built for healthcare data protection
Ready to Engage Your Patients?
Give your patients the modern healthcare experience they expect while streamlining your practice operations.
Start Your Free 30-Day Trial - No credit card required
Questions? Email us at [email protected]